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TERMS AND CONDITION


Last Updated: 03/01/25

Welcome to FrankiesBikeShop.com ("Website"). These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. GENERAL USE

  • You must be at least 18 years old to use our Website and make purchases.

  • You agree not to use our Website for any unlawful or prohibited activities.

  • We reserve the right to modify or discontinue services at any time without notice.

2. ORDERS & PAYMENTS

  • All orders placed through our Website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Prices are subject to change without notice, and we are not responsible for pricing errors.

  • Payments must be made using the accepted payment methods listed on our Website.

3. SHIPPING & DELIVERY

  • We strive to process and ship orders promptly. Estimated delivery times are provided for reference and may vary due to external factors.

  • We are not responsible for shipping delays caused by third-party carriers or unforeseen circumstances.

  • Any shipping damage must be reported within 48 hours of delivery.

4. RETURNS & REFUNDS

  • We accept returns within [Insert Return Policy Duration] days of purchase if the item is unused and in its original packaging.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • Refunds will be processed upon receipt and inspection of the returned item.

  • Certain items (e.g., clearance, customized, or final sale items) may not be eligible for returns.

5. WARRANTY

Our products come with a limited warranty covering manufacturer defects. The length and terms of the warranty vary by product.

  • Damage due to misuse, neglect, or improper maintenance is not covered under warranty.

6. BIKE REPAIR & SERVICE AGREEMENT

  • All bike repair services are performed as per the agreed-upon scope of work.

  • Customers must pick up serviced bikes within 3 days of completion. Unclaimed bikes may be subject to storage fees or disposal.

  • Frankie’s Bike Shop is not responsible for damage or theft of bikes left beyond the agreed pickup time.

7. LIMITATION OF LIABILITY

  • Frankie’s Bike Shop is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

  • You assume all risks associated with using our products, including but not limited to injury or property damage.

8. INTELLECTUAL PROPERTY

  • All content on our Website, including images, text, logos, and designs, is the property of Frankie’s Bike Shop and may not be used without permission.

  • Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

9. PRIVACY POLICY

  • Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. DISPUTE RESOLUTION

  • Any disputes arising from these Terms shall be resolved through binding arbitration or small claims court where applicable.

  • You agree to waive any right to participate in class-action lawsuits against Frankie’s Bike Shop.

11. CHANGES TO THESE TERM

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

12. CONTACT US

If you have any questions about these Terms, please contact us at:

By using FrankiesBikeShop.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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